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COPYRIGHT POLICY

The Provider (“we”, “us”) will respect the intellectual and industrial property rights (“the IP rights”), including, but not restricted to, copyright belonging to third parties and we expect that the users of our Service, as described in further detail in the General and Specific Terms and Conditions, will do the same. In any given circumstance, we will be entitled to exclude users of the Service, where they - in our opinion - have infringed IP rights, as described in further details in the General Terms and Conditions.

We reserve the right to modify, extend or limit this copyright policy, the privacy policy, as well as the General and Specific Terms and Conditions at any time. Given that all modifications will be included in these pages we would advise you to regularly consult these pages. Your continued use of the Service and use of any potential extensions and improvements to the Service will be taken to assume that you agree to the modified Service.

If you believe that your posts have been distributed and/or otherwise made public through the Service, on this website or through the Wap site (“the Sites”) without your prior approval in such a way that this is infringing or has infringed your IP rights or that these rights have been infringed in any other way, we would ask you to inform our Customer Service team, whose details are included in the Specific Terms & Conditions, of the (alleged) infringement. The following information will need to be reported:

a specific description and location(s) of the posts;
your name, address, mobile telephone number and email address;
a statement detailing that neither you and/or any individual authorised by you have given permission for the posts to be distributed and/or made public, and that these posts are not restricted by any statutory stipulations;
a statement declaring that the information provided to us is indisputably complete and truthful and that you are the legal owner of the IP rights associated with these posts.

The customer service team may be contacted by email. The address is available on the Sites and through the Service. You may also contact the team by telephone on the number provided in the Specific Terms & Conditions.

We reserve the right to block or remove the posts from the Sites as soon as your complaint reaches us. If in our opinion there is evidence of posts which could infringe your IP rights, we will block or remove these posts and we will do our best to determine the identity of the infringing party. In addition, we will inform this party of the infringements incurred and the fact that the infringing posts have been removed from the Sites.

The party whose infringing posts have been blocked or removed based on this copyright policy will be entitled to appeal. The party will be required to provide our customer service team with the following information:
a specific and complete description of the posts that have been blocked or removed, including the location of these posts prior to being blocked or removed, including the URL; a statement providing indisputable evidence that the posts have been blocked or removed as a result of demonstrable errors or faults or a statement demonstrating that the blocked or removed posts have been incorrectly identified as such; the party’s name, address, mobile telephone number and email address and a statement that the party agrees to the dispute potentially being adjudicated by a competent court as described in the General Terms & Conditions.
We will post the appeal to you as soon as it is received and we will find for the party who in our opinion has proven their case. Where we find for you, we will do our best to ensure that the infringing posts are kept from the Service and Sites. Where we have found for the other party, we will not attempt to keep the posts erroneously characterised as infringing your rights from the Service and Sites and/or place these back on the Service and Sites within five working days, unless you notify us within this period of time that you have submitted the dispute to a competent court as described in the General Terms & Conditions. You should send evidence of your court submission to us.

If you have any questions, please email us or call our service number on 1300 767 306